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The Council on Aging is pleased to provide this helpful guide of services to our tri-county's seniors. It is our pleasure to assist you in any way we can. Please feel free to contact our office concerning the content of this web site or any questions you may have concerning Senior Services and programs. Phone: 541-548-8817 |
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ADVOCACY - The Council on Aging is charged by the Federal Government with the role of providing advocacy
services for seniors in their communities and at the State and Federal level. Advocacy involves representing
seniors by preserving and developing services and supporting senior rights.
--------------------------------------------------------------------------------
FAMILY CAREGIVER SUPPORT PROGRAM - Respite Care The Central Oregon Council on Aging provides
specially trained relief caregivers to family members and those who care for seniors on a 24 hour 7 days a
week basis, to afford these round-the-clock family caregivers a short term break to rest and renew, making
them better family caregivers. For more information contact a Central Oregon Council on Aging case manager
listed on this site in the community nearest to where you live.
---------------------------------------------------------------------------------
HEALTH INSURANCE COUNSELING - SHIBA (Senior Health Insurance Benefits Assistance) The Council on
Aging offers counseling to resolve problems with supplemental insurance, medicare claims or bills, doctor's
bills, and problems with insurance companies regarding the payment of bills. Are you having trouble with your
insurance company or are you unclear about your bills? Call for an appointment and we will be glad to help
you.
--------------------------------------------------------------------------------
HEALTH AND WELLNESS - Fitness, social and volunteer opportunities are provided throughout the year
through senior groups and centers. Contact us for possible programming for your members. Keep your body
fit, keep your spirit happy with a variety of on-going activities sponsored by the Council on Aging and senior
groups.
--------------------------------------------------------------------------------
INFORMATION AND REFERRAL - For information about the many community services and benefits available
to senior citizens, call the Senior Help Line at
504-0392/local or 1-877-704-4567 between 8:00 AM and 5:00 PM (Pacific Time), Monday through Friday.
--------------------------------------------------------------------------------
LEGAL SERVICES - The Council on Aging provides tri-county residents ages 60 and older with referrals to
free legal advice and representation pertaining to, but not limited to:
Medicare and Medicaid
Social Security and Supplemental Security Income
Landlord/Tenant Relations
Consumer Complaints
Hospital Patient Rights
Adult and Nursing Home Residents Rights
Other Entitlements and Benefits
Powers of Attorney
Health Care Proxy
Living Wills
Legal Services are not available to cover wills, criminal cases, negligence actions or other cases for which a
private attorney may be obtained on a contingency basis.
--------------------------------------------------------------------------------
LONG TERM CARE OMBUDSMAN PROGRAM - Ombudsman Program recruits and trains local volunteers and
Ombudsman (advocates) to receive, investigate and resolve a wide range of concerns and complaints made
by or on behalf of residents of adult and nursing homes. Ombudsmen visit the facilities regularly to: monitor
the quality of care, help residents understand and exercise their rights, assure care with dignity and respect,
and encourage residents to express their opinions.
For more information contact the Council on Aging office at (541) 548-8817.
--------------------------------------------------------------------------------
OREGON PROJECT INDEPENDENCE (OPI) - The OPI program provides help with housekeeping and
personal care services for people age 60+ who could not remain in their own homes without assistance.
Services are provided under contract through licensed home care agencies and/or the Client Employed
Provider Program to those 60 and over, on a sliding fee scale, based upon income of the recipient.
--------------------------------------------------------------------------------
OUTREACH - The Council on Aging offers outreach to seniors who are unable to understand or access the
information or services that they need. We visit homes and refer seniors to as many programs as they need.
Please call and let us know who needs our information or services.
--------------------------------------------------------------------------------
VOLUNTEER OPPORTUNITIES - "Volunteering is a 'win/win' opportunity for the volunteers as well as for the
human service organizations that rely on volunteers to provide services and staff support". Senior Centers
have a variety of volunteer opportunities including home-delivered meal drivers, mealsite assistants,
information and referral and office help. Contact the Council on Aging or your local senior center.
--------------------------------------------------------------------------------
HOME DELIVERED MEALS - Home delivered meals are provided to homebound persons who, based on an
assessment, are unable to meet their daily nutritional needs. Home delivered meals provide one hot noon
meal and frozen weekend meals.
--------------------------------------------------------------------------------
NUTRITION EDUCATION AND COUNSELING - Referral to a Registered Dietitian is available for counseling
and assistance with special diet problems, restrictions, food/nutrition related questions, and nutrition
education.
services for seniors in their communities and at the State and Federal level. Advocacy involves representing
seniors by preserving and developing services and supporting senior rights.
--------------------------------------------------------------------------------
FAMILY CAREGIVER SUPPORT PROGRAM - Respite Care The Central Oregon Council on Aging provides
specially trained relief caregivers to family members and those who care for seniors on a 24 hour 7 days a
week basis, to afford these round-the-clock family caregivers a short term break to rest and renew, making
them better family caregivers. For more information contact a Central Oregon Council on Aging case manager
listed on this site in the community nearest to where you live.
---------------------------------------------------------------------------------
HEALTH INSURANCE COUNSELING - SHIBA (Senior Health Insurance Benefits Assistance) The Council on
Aging offers counseling to resolve problems with supplemental insurance, medicare claims or bills, doctor's
bills, and problems with insurance companies regarding the payment of bills. Are you having trouble with your
insurance company or are you unclear about your bills? Call for an appointment and we will be glad to help
you.
--------------------------------------------------------------------------------
HEALTH AND WELLNESS - Fitness, social and volunteer opportunities are provided throughout the year
through senior groups and centers. Contact us for possible programming for your members. Keep your body
fit, keep your spirit happy with a variety of on-going activities sponsored by the Council on Aging and senior
groups.
--------------------------------------------------------------------------------
INFORMATION AND REFERRAL - For information about the many community services and benefits available
to senior citizens, call the Senior Help Line at
504-0392/local or 1-877-704-4567 between 8:00 AM and 5:00 PM (Pacific Time), Monday through Friday.
--------------------------------------------------------------------------------
LEGAL SERVICES - The Council on Aging provides tri-county residents ages 60 and older with referrals to
free legal advice and representation pertaining to, but not limited to:
Medicare and Medicaid
Social Security and Supplemental Security Income
Landlord/Tenant Relations
Consumer Complaints
Hospital Patient Rights
Adult and Nursing Home Residents Rights
Other Entitlements and Benefits
Powers of Attorney
Health Care Proxy
Living Wills
Legal Services are not available to cover wills, criminal cases, negligence actions or other cases for which a
private attorney may be obtained on a contingency basis.
--------------------------------------------------------------------------------
LONG TERM CARE OMBUDSMAN PROGRAM - Ombudsman Program recruits and trains local volunteers and
Ombudsman (advocates) to receive, investigate and resolve a wide range of concerns and complaints made
by or on behalf of residents of adult and nursing homes. Ombudsmen visit the facilities regularly to: monitor
the quality of care, help residents understand and exercise their rights, assure care with dignity and respect,
and encourage residents to express their opinions.
For more information contact the Council on Aging office at (541) 548-8817.
--------------------------------------------------------------------------------
OREGON PROJECT INDEPENDENCE (OPI) - The OPI program provides help with housekeeping and
personal care services for people age 60+ who could not remain in their own homes without assistance.
Services are provided under contract through licensed home care agencies and/or the Client Employed
Provider Program to those 60 and over, on a sliding fee scale, based upon income of the recipient.
--------------------------------------------------------------------------------
OUTREACH - The Council on Aging offers outreach to seniors who are unable to understand or access the
information or services that they need. We visit homes and refer seniors to as many programs as they need.
Please call and let us know who needs our information or services.
--------------------------------------------------------------------------------
VOLUNTEER OPPORTUNITIES - "Volunteering is a 'win/win' opportunity for the volunteers as well as for the
human service organizations that rely on volunteers to provide services and staff support". Senior Centers
have a variety of volunteer opportunities including home-delivered meal drivers, mealsite assistants,
information and referral and office help. Contact the Council on Aging or your local senior center.
--------------------------------------------------------------------------------
HOME DELIVERED MEALS - Home delivered meals are provided to homebound persons who, based on an
assessment, are unable to meet their daily nutritional needs. Home delivered meals provide one hot noon
meal and frozen weekend meals.
--------------------------------------------------------------------------------
NUTRITION EDUCATION AND COUNSELING - Referral to a Registered Dietitian is available for counseling
and assistance with special diet problems, restrictions, food/nutrition related questions, and nutrition
education.
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Contact the Case Manager in Your Area
Bend: Diana Manser
541-389-5224
Diana@councilonaging.org
Prineville: T'Ann Curtis
541-447-1177
T.Ann.Curtis@state.or.us
Redmond: Roberta Miller
541-548-1086
robertamiller@councilonaging.org
Madras& Sisters: Jenny Thornbury
SHIBA: Call For appointment
541-548-8817
jennyj@councilonaging.org
La Pine: Cathy Canales
541-536-3207
cathy@councilonaging.org
Bend: Diana Manser
541-389-5224
Diana@councilonaging.org
Prineville: T'Ann Curtis
541-447-1177
T.Ann.Curtis@state.or.us
Redmond: Roberta Miller
541-548-1086
robertamiller@councilonaging.org
Madras& Sisters: Jenny Thornbury
SHIBA: Call For appointment
541-548-8817
jennyj@councilonaging.org
La Pine: Cathy Canales
541-536-3207
cathy@councilonaging.org
Senior Center Services Include:
- Lunchtime meals
- Support Services
- Senior Volunteer Opportunities
- Nutrition Services
- Advocacy and Information
- Case Management
- Health and Independence
- Transportation
- Community Enrichment
- Home Based Services
SERVICES PROVIDED BY COCOA:
